Terms of Service

By creating an account, clicking “I agree”, or accessing or using the Service, you accept these Terms and our Privacy Policy, Acceptable Use Policy, and Billing & Refund Policy, each of which is incorporated by reference. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization.

Sections on Disclaimers, Limitation of Liability, and Dispute Resolution (including a binding arbitration provision and a class-action waiver) limit our liability and affect your legal rights. Please read them closely.

1. Definitions

• “Account” means the account you register to access the Service.
• “Content” means any video, audio, image, text, metadata, stream, chat message, or other material uploaded, broadcast, transmitted, or otherwise made available through the Service.
• “User Content” means Content you submit, broadcast, or store.
• “Viewer” means any person who accesses Content through the Service or via an embedded player.
• “Plan” means a free or paid subscription tier with the features and limits described at checkout and on our pricing page.

2. Eligibility & accounts

You must be at least 13 years old (or the age of digital consent in your jurisdiction, if higher) to use the Service. The Service is not directed to children below that age. You are responsible for the accuracy of your registration information and for keeping it current.

You are responsible for all activity under your Account and for safeguarding your credentials and stream keys. Do not share your password or stream keys. Notify us immediately at support@streamastudios.com of any unauthorized use. We are not liable for losses arising from your failure to protect your credentials.

3. The Service & plans

Streama lets you host and stream video, broadcast live over RTMP/RTMPS, deliver adaptive HLS playback, and embed players on third-party sites, subject to the limits of your Plan. We may add, change, suspend, or discontinue features at any time. Some features are available only on paid Plans.

We may impose reasonable usage, storage, bandwidth, concurrency, or rate limits to protect the Service. You will not attempt to circumvent these limits.

4. Fees, subscriptions & auto-renewal

Paid Plans are billed in advance on a recurring basis through our third-party payment processor. Subscriptions renew automatically at the then-current rate until cancelled. You authorize us and our processor to charge your payment method for all applicable fees and taxes. Full billing, cancellation, and refund terms are in our Billing & Refund Policy.

We may change prices on a prospective basis; we will give reasonable notice before a change takes effect, and the new price applies on your next renewal. You are responsible for all taxes other than taxes based on our net income.

5. Your Content & license to us

You retain all ownership rights in your User Content. We do not claim ownership of it.

To operate the Service, you grant Streama a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, cache, reproduce, transcode, reformat, adapt (technically), publicly perform, publicly display, and distribute your User Content, solely as necessary to provide, secure, promote (within the Service), and improve the Service, to deliver it to Viewers and embedded players you authorize, and to comply with law. This license ends when you delete your User Content, except for (a) reasonable backup copies retained for a limited period and (b) copies others have already lawfully accessed or that we must retain by law.

You represent and warrant that, for all User Content:

• you own it or have all rights, licenses, consents, and permissions necessary to submit it and to grant the license above, including rights to any music, footage, trademarks, likenesses, and performances;
• it does not infringe or misappropriate any third party’s intellectual property, privacy, publicity, or other rights; and
• it complies with these Terms, our Acceptable Use Policy, and applicable law.

6. Acceptable use

Your use of the Service must comply with our Acceptable Use Policy. Prohibited activity includes, without limitation, uploading or broadcasting illegal, infringing, or harmful content; harassment; distributing malware; attempting to breach security; scraping; reverse engineering; reselling the Service without authorization; or using it to send spam.

7. Content moderation & removal

We are not obligated to monitor Content, but we may review, refuse, remove, disable, age-gate, or restrict access to any Content, and suspend live streams or chat, at our discretion — including to comply with law, enforce these policies, or respond to a valid request. Where feasible and lawful, we will provide notice of significant actions affecting your Account. We are not responsible for User Content and do not endorse it.

8. Our intellectual property

The Service, including its software, design, text, graphics, logos, and the Streama and Quantum Regal Digital Labs names and marks, is owned by us or our licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose. You may not copy, modify, distribute, sell, or create derivative works from the Service except as expressly permitted. We welcome feedback, and you grant us a perpetual, royalty-free license to use it without restriction.

9. Third-party services

The Service relies on and may integrate third-party providers (for example, cloud infrastructure and storage, payment processing, and email delivery). Your use of those features may be subject to the third parties’ terms, and we are not responsible for their acts, omissions, or availability. Links to third-party sites are provided for convenience and are not endorsements.

10. Copyright & DMCA

We respect intellectual-property rights and respond to notices of alleged infringement under our Copyright & DMCA Policy. We will terminate, in appropriate circumstances, the Accounts of repeat infringers.

11. Privacy

Our Privacy Policy explains how we collect and use personal data. By using the Service you consent to those practices.

12. Suspension & termination

You may stop using the Service and delete your Account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms or any incorporated policy, if required by law, to protect the Service or other users, or for prolonged inactivity. We may also terminate for convenience on reasonable notice.

On termination, your right to use the Service ends and we may delete your Content. Sections that by their nature should survive (including Sections 5, 8, and 13–18) will survive. No refunds are owed except as stated in the Billing & Refund Policy or required by law.

13. Disclaimers

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT CONTENT WILL NOT BE LOST. YOU USE THE SERVICE AT YOUR OWN RISK. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUANTUM REGAL DIGITAL LABS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR CONTENT, ARISING OUT OF OR RELATED TO THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW.

15. Indemnification

You will defend, indemnify, and hold harmless Quantum Regal Digital Labs and its affiliates and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to (a) your User Content, (b) your use of the Service, (c) your violation of these Terms or any law, or (d) your infringement of any third-party right.

16. Governing law & dispute resolution

These Terms are governed by the laws of the Republic of Ghana, without regard to conflict-of-law rules. Subject to the arbitration provision below, the courts located in Ghana have exclusive jurisdiction, and you consent to that venue.

Informal resolution. Before filing a claim, you agree to contact us at legal@streamastudios.com and attempt to resolve the dispute informally for at least thirty (30) days.

Binding arbitration. To the extent permitted by applicable law, any dispute not resolved informally will be settled by final and binding arbitration administered under the rules of a recognized arbitral body in Ghana, conducted by a single arbitrator, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property or unauthorized-access matters.

Class-action waiver. Disputes will be resolved only on an individual basis. You and we waive any right to participate in a class, collective, or representative proceeding, to the extent permitted by law.

17. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-product notice) before they take effect. The “Last updated” date above reflects the latest version. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.

18. General

• Entire agreement. These Terms and the policies they incorporate are the entire agreement between you and us regarding the Service and supersede prior agreements.
• Severability. If any provision is held unenforceable, the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices. We may send notices to your Account email; you may send legal notices to legal@streamastudios.com.
• Relationship. No agency, partnership, or employment relationship is created by these Terms.

19. Contact

Quantum Regal Digital Labs — Quantum Regal Digital Labs, Accra, Ghana
Email: legal@streamastudios.com